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Warranty registration
To activate your Limited Lifetime Warranty, please complete the following form.
Details of your Limited Lifetime Warranty are included in your Owner's Manual.
* Required fields
About you
First name *
Last name *
Address *
City *
Country *
Canada
USA
Other
Province / State *
Alabama
Alaska
Arizona
Arkansas
California
North Carolina
South Carolina
Colorado
Connecticut
North Dakota
South Dakota
Delaware
Florida
Georgia
Hawaii
Idaho
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Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
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Mississippi
Missouri
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New Hampshire
New Jersey
New York
New Mexico
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
Tennessee
Texas
Utah
Vermont
Virginia
West Virginia
Washington
Wisconsin
Wyoming
ZIP / Postal code *
Telephone *
E-mail *
About your hearth product
Model Name
1000 stove
1100 insert
1100 stove
1500 stove
1600 insert
1600 stove
1800 insert
1800 stove
2000 stove
2200 insert
2200 stove
2300 stove
2400 insert
2400 stove
Britannia 31
Britannia 31-I
Hybrid-35MF
Hybrid-35MF insert
Hybrid-45MF
LA 30
Saturna
Stratford
Westbay 38
Model #
OB01010/OB01015
OB01110/OB01115
OB01150
OB01500
OB01601
OB01613
OB01801
OB01811
OB02000
OB02201
OB02211
OB02300/OB02305/OB02307
OB02400/OB02405
OB02410/OB02415
OB04001
OG03000/OG03005
OG03540
OG03700
OG03750
OG03801
OP00035
OP00035
OP00048
Serial # *
The serial number is normally located on the certification label attached to the back of the unit (or on the side for certain models). The certification label has a silver color. The serial number is composed of several digits and is located at the top center of the certification label. The model number is normally composed of letters and digits and is often located close to the serial number. The model number generally begins with the letters OG or OB.
Date purchased
About your Dealer
Dealer name *
City *
Country *
Canada
USA
Other
Province / State *
Alabama
Alaska
Arizona
Arkansas
California
North Carolina
South Carolina
Colorado
Connecticut
North Dakota
South Dakota
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New York
New Mexico
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
Tennessee
Texas
Utah
Vermont
Virginia
West Virginia
Washington
Wisconsin
Wyoming
Were you satisfied with your dealer?
Yes
No
If no, why not?
What motivated your purchase?
Replacement of an old unit
The desire to create a warm and cosy ambiance
The desire to reduce heating costs
The construction of a new house
The desire to increase the capacity of an existing heating system
The desire to have a secondary heat source
Other reasons
Where did you install your hearth product?
In a primary residence, in the basement
In a primary residence, at the ground floor level
In a secondary residence, in the basement
In a secondary residence, at the ground floor level
In a garage
In a hunting/fishing camp
In a commercial building
Other location
How else do you heat your home?
Central heating system running on natural gas
Central heating system running on propane
Central heating system running on fuel oil
Central heating system running on pellet fuel
Central heating systeme running on wood
Central heating system running on coal
Central heating system running on electricity
Space heating system running on natural gas
Space heating system running on propane
Space heating system running on fuel oil
Space heating system running on pellet fuel
Space heating systeme running on wood
Space heating system running on coal
Other
Where did you hear about our hearth product?
A friend or family member who already has a hearth product
In a newspaper
On television
On the radio
In a magazine
In a flyer
At the store where you bought your unit
On the Internet
Other
What was important to you when choosing your hearth product?
Not applicable
Not important
Somewhat important
Very important
Price
Brand name
Quality
Heat output
Ability to customize the look
Efficiency
Warranty
Local Service
Are you satisfied so far about your hearth product?
Too soon to tell
Very unsatisfied
Unsatisfied
Satisfied
Very satisfied
Comments
Do you wish to receive information about special promotions or others hearth product?
Yes
No
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