Warranty registration

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Warranty registration To activate your Limited Lifetime Warranty, please complete the following form.
Complete details of your Limited Lifetime Warranty are included in your Owner's Manual.

Our ceramic glass has a lifetime warranty.

* Required fields

About you

First name *

Last name *

Sex (Optional)

Male

Female

Address *

City *

Country *

Province / State *

ZIP / Postal code *

Telephone *

E-mail *

About your hearth product

Model Name

Serial # *
The serial number is normally located on the certification label attached to the back of the unit (or on the side for certain models). The certification label has a silver color. The serial number is composed of several digits and is located at the top center of the certification label.
Date purchased *	DD-MM-YYYY

About your Dealer

Dealer name *
City *
Country *
Province / State *

Were you satisfied with your dealer? ^*

Yes
No
If no, why not?

What motivated your purchase? ^*

Replacement of an old unit

The desire to create a warm and cosy ambiance

The desire to reduce heating costs

The desire to increase the capacity of an existing heating system

The desire to have a secondary heat source

Other reasons

Where did you install your hearth product? ^*

In a primary residence, in the basement

In a primary residence, at the ground floor level

In a secondary residence, in the basement

In a secondary residence, at the ground floor level

In a garage

In a hunting/fishing camp

In a commercial building

Other location

How else do you heat your home? ^*

Where did you mainly hear about our hearth product? ^*

Estimate the importance of the following characteristics when you chose your hearth product? (1 if the category is not important or 10 if it has a major importance in your decision of purchase) ^*

Are you satisfied so far about your hearth product? ^*

Very satisfied

Satisfied

Too soon to tell

Unsatisfied

Very unsatisfied

Comments

Please note that this space is only used for the purpose of warranty registration. For any technical question concerning your device, do not hesitate to communicate with the technical service by phone at 418-527-3060 or by e-mail at tech@sbi-international.com

Do you wish to receive information about special promotions or others hearth products?

Yes

Age (Optional)

What is your family income? (Optional)

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