Warranty

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Concerned about always offering you an excellent service, registering your warranty online will help us to quickly track the information we need about your Osburn heating appliance.

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Warranty details

  • Wood heating
Description Parts Labour
Combustion chamber (welds only), castings, convector air-mate, ceramic glass (thermal breakage only*). 10 years 5 years
Plating (manufacturing defect*) – subject to limitations above. 10 years N/A
Stainless steel firebox components, surrounds and heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), secondary air tubes*, C-Cast baffle*, and vermiculite baffle*. 7 years 3 years
Carbon steel firebox components, glass retainers, and handle assembly. 5 years 5 years
Blowers, heat sensors, switches, rheostat, wiring, and other controls. 2 years 1 year
Paint (peeling), gaskets, insulation, firebrick, and ceramic fibre blankets. 1 year N/A

*Picture required.

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