OB02028
MATRIX-I WOOD INSERT
| Fuel type : | Dry cordwood (16" recommended) |
| Heating area : | 500 - 2,100 Ft2 |
| Maximum heat output : | 75,000 BTU/h (22.0 kW) |
Maximum recommended heating area by climate zone Consult our map
To confirm the availability of this product, visit our WHERE TO BUY section
- Description
- Options/Accessories
- Specs/Manual
- Support/parts
- Reviews (182)
Description
The Matrix wood insert will seduce you with an average particle emission rate as 2.3 g/h and an optimal efficiency of 79%. The latest modifications made to this box are well in tune with the industry standards required for 2020. Although it retains a unique style that is both massive and sleek, we have reviewed the door mechanism to make it more functional. Adding a set of intermediate trim panels may be required to complete your masonry hearth. Always the same legendary Osburn quality.
Discover the additional qualities of the Osburn Matrix wood insert
Note that in order to install the optional projection kit AC01323, one of the optional faceplate backing plate kit AC01322 or AC01332 must be purchased separately to secure the projection kit to it.
Government incentives may apply to this product.
LEARN MORE
*Any installation must be done according to the data and drawings detailed in the owner’s manual.
92% of the last 50 product owners who have registered their warranty are satisfied with this product.
September Promotion
Offer valid from September 15th to December 31st, 2024
With the purchase of a wood stove, insert or fireplace, get a free accessory:
Option A - Papyrus tool set (AC02622)
Option B - Ash vacuum cleaner (AC02586)
Option C - Start-up kit (AC01380)
*Before February 28th, 2025
High resolution images
Options/Accessories
Options
5"Ø FRESH AIR INTAKE KIT
AC01298
RIGID FIRESCREEN
AC01315
Accessories
Adhesives, gaskets and insulation
HIGH TEMPERATURE RED SILICONE (300 mL- 10.1 FL.OZ.)
AC02040
HIGH TEMPERATURE CLEAR SILICONE (300 mL - 10.1 FL.OZ.)
AC02045
SILICONE AND 5/8" X 8' BLACK DOOR GASKET KIT (AC-DGKNC)
AC06500
Paint
METALLIC BLACK STOVE PAINT - 342 g (12oz) AEROSOL
AC05959
METALLIC BLACK STOVE PAINT - 85 g (3oz) AEROSOL
AC05963
Maintenance products
KEVLAR THREAD WOOD STOVE 14'' AND FIREPLACE GLOVES
AC07820
DRY CLEANING PAD
AC07824
WOOD APPLIANCE GLASS CLEANER (500 mL - 16.9 FL.OZ.)
AC07825
Meters
Adapters
5"Ø X 10' INSULATED FLEX PIPE FOR FRESH AIR INTAKE
AC02093
5"Ø X 25' INSULATED FLEX PIPE
AC02094
Fire starters
WOOD PARTICLES AND WAX FIRE STARTER
AC02595
SACHET POUCHES FIRE STARTER
AC02597
FIRE LIGHTING GEL (500 mL - 16 FL.OZ.)
AC04099
Specs/Manual
Appliance performance (1)
| Fuel type : | Dry cordwood (16" recommended) | |
| Recommended heating area-ft² : () | 500 - 2,100 | |
| Overall firebox volume-ft³ : | 2.4 | |
| EPA loading volume-ft³ : | 1.95 | |
| Maximum burn time : () | 8 h | |
| Maximum heat output-dry cordwood : (2) | 75,000 BTU/h (22.0 kW) | |
| Overall heat output rate < : (2) (3) | 14,200 BTU/h (4.16 kW) to 44,500 BTU/h (13.04 kW) | |
| Average overall efficiency (dry cordwood) : (3) | 72 % (HHV) (4) | 77 % (LHV) (5) |
| Optimum overall efficiency : (6) (7) | 79 % | |
| Optimum heat transfer efficiency : (8) | 76 % | |
| Average particulate emissions rate : (9) | 2.3 g/h | |
| Average CO : (10) | 69 g/h | |
(1) Values are as measured per test method, except for the recommended heating area, firebox volume, maximum burn time and maximum heat output.
() Recommended heating area and maximum burn time may vary subject to location in home, chimney draft,heat loss factors, climate, fuel type and other variables. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure.
(2) The maximum heat output (dry cordwood) is based on a loading density varying between 15 lb/ft³ and 20 lb/ft³ and reloading intervals ranging from 60 to 120 minutes. Other performances are based on a fuel load prescribed by the standard without any reloading between start and finish. The specified loading density varies between 7 lb/ft³ and 12 lb/ft³. The moisture content is between 19% and 25%.
(3) As measured per CSA B415.1-10 stack loss method.
(4) Higher Heating Value of the fuel.
(5) Lower Heating Value of the fuel.
(6) Performances based on a fuel load prescribed by the standard at 7 lb/ft³ and with a moisture content between 19% and 25%.
(7) Optimum overall efficiency at a specific burn rate (LHV).
(8) The optimum heat transfer efficiency is for the low burn rate (using HHV) and represents the appliance’s ability to convert the energy contained in the wood logs into energy transferred to the room in the form of heat and does not take into account the chemical losses during combustion.
(9) This appliance is officially tested and certified by an independent agency.
(10) Carbon monoxyde.
General features
| Combustion technology | Non-catalytic |
| High-efficiency certified appliance | Yes, EPA 2020 approved |
| Maximum log length | 20" |
| Log positioning | Loading over width |
| Chimney diameter | 6" |
| Flue outlet diameter | 6" |
| Type of chimney | Liner - ULC-S635, CAN/ULC-S640, UL1777 |
| Minimum chimney height (feet) | 12' |
| Baffle type | C-Cast or equivalent |
| Approved for a mobile home installation | No |
| Shipping Weight | 491 lb (223 kg) |
| Door type | Single, glass with cast iron frame |
| Glass type | Ceramic glass |
| Glass surface – dimensions (Width X Height) | 19 5/8" X 11 7/8" |
| Glass air-wash system | Yes |
| Premium quality blower included (CFM) | 90 |
| Overall dimension (Height) | 25 1/8" |
| Overall dimension (Width) | 36 1/8" |
| Overall dimension (Depth) | 23 1/8" |
| Door opening – dimension (Height) | 8 3/4" |
| Door opening - dimension (Width) | 17 1/2" |
| Firebox – dimension (Height) | 11 7/8" |
| Firebox – dimension (Width) | 21" |
| Firebox – dimension (Depth) | 16 3/4" |
| Firebox lined with refractory bricks for better heat distribution | Yes |
| Stainless-steel secondary-air system improving gas combustion | Yes |
| Steel thickness – body | 3/16" |
| Steel thickness – top | 5/16" |
| Fireplace opening – minimum (Height) | 23 3/8" |
| Fireplace opening – minimum (Width) | 28 7/8" |
| Fireplace opening – minimum (Depth) | 19 5/8" |
| USA standard (emissions) | EPA / ASTM WK47329 |
| Canadian Standard (emissions) | CSA B415.1-10 |
| USA standard (safety) | UL 1482, UL 737 |
| Canadian standard (safety) | ULC S628 |
| Tested and listed as per applicable standards | By an accredited laboratory (CAN/USA) |
| Warranty | Limited lifetime |
|
Minimum clearances to combustibles*
(Data expressed in inches. 1 inch = 25.4 mm) |
||
| Canada | United-States | |
| Clearance – combustible side mantle to unit | 9" | 9" |
| Clearance – combustible top mantle to unit | 27" | 27" |
| Clearance – combustible side wall to unit | 16" | 16" |
| Clearance – minimum floor protection in front of the appliance | 18" | 16" |
| Clearance - from the top of the unit to the shelf | 27" | |
| Clearance – from the top of the insert to the shelf | 27" | |
|
* The information given on the certification label affixed to the appliance always overrides the information published in any other media (owner's manual, catalogues, flyers, magazines and/or web sites). |
||
Support/parts
Need a replacement part for your appliance?
We have everything you need! Buy it online or from your local dealer.
NEED HELP ?
CONTACT-US !
1-418-908-8002
Monday to Friday
8h to 12h - 13h to 17h
(EST)
Do I need an EPA certified or CSAB415.1-10 certified heater?
You first have to identify what your needs are. If you are looking for ambiance, a temporary heat source in a cottage or a camp, or a simple back-up heat source in case of power failure, you do not necessarily need to invest more money in order to buy an EPA or CSAB415.1-10 certified wood heater. However, if your goal is to heat on a regular basis, the extra dollars will prove to be a good investment. Furthermore, it must be noted that certified heaters release up to 90% less particles into the atmosphere, which makes wood a renewable and clean source of heat. As a result, if the style and size of the heater you are looking for is available in a certified version, it is highly recommended that you invest in this advanced combustion technology. You will help the environment and reduce your wood consumption by up to 30%.
NOTE: If you live in the United Sates, British Columbia, Ontario, Quebec, Nova Scotia, New Brunswick or Newfoundland, EPA certified wood heaters are mandatory. Exceptions apply for certain categories of products, such as decorative fireplaces. Certain municipalities may also have by-laws that require the installation of an EPA or CSAB415.1-10 wood heater, even though the province does not have an official regulation on wood heating. It must also be noted that in Canada, the CSAB415.1-10 Standard is equivalent to the EPA Standard. A wood heater that meets this Standard will generally comply with the regulation in place.
How do I determine the size of heater I need and where should I install it?
Before answering this question, it is very important that you clearly identify what your needs are. Some people will buy a heater simply to enhance the ambiance of a room, while others will buy a heater as their main source of heat. There is no good or bad reason for buying a wood-heat system. If you simply want to enhance the ambiance of a room, most small to medium size heaters will suit your needs. Simply chose the style you like best, and put the unit in the room where you spend the most time. The heat and look of a glowing fire will create an atmosphere of warmth and coziness.
If your primary need is to heat, you must verify the heating capacity of your heater based on the technical data provided by the manufacturer. For instance, if you want to heat an 800-square-foot area on one floor, you need to buy a heater with a minimum capacity of 800 sq. ft.
If you need to heat more than one floor, keep in mind that heat rises. Therefore, a heater located in your basement will help you heat the main floor as well. However, the contrary is not true; a heater located on the main floor (ground floor) will not heat the basement. Keep in mind also that the more divisions there are in the house, the harder it will be to distribute the heat evenly.
If you need to heat two floors, calculate the surface of the lower floor. Then, add 50% of the surface of the upper floor. For instance, if you install a wood-heating system in the basement and you have 800 sq.ft., you will need a heater with a minimum capacity of 1,200 sq.ft. (800 + 400 = 1,200.
If you need to heat more than two floors, calculate the surface of the lower floor (where the wood-heating system is located). Then, add 50% of the surface of the middle floor, and 25% of the surface of the upper floor. For instance, if you install a heater in the basement and you have 800 sq.ft., you will need a heater with a minimum capacity of 1,400 sq.ft. (800+400+200= 1,400). Consult the drawing below. It will help you understand the explanations provided in this section.
REMEMBER: We are talking about "zone" heating, not central heating. The room where the heater is located and the rooms directly above it will always reach higher temperatures than the rooms distant from the unit. If you want an even temperature throughout the house, you need to consider a central heating system, such as a warm air wood furnace. Furthermore, you must keep in mind that the size of the heater you need may vary based on the insulation of your house, its exposure to wind, and the number of windows. It will always be prudent to buy a heater with a capacity that is slightly higher than the minimum capacity that you need. For instance, if you need a minimum capacity of 1,400 sq.ft., it will be more prudent to buy a heater with a capacity of 1,600 sq.ft., if not 1,800 sq.ft. There are three main advantages in buying a larger appliance: the increased heating capacity, the ease of loading more and larger logs (as a result of the greater firebox volume), and the increased combustion time (given the higher loading capacity).
The drawing above gives an example of the minimum heating capacity required for a wood-heating system installed in a house with three floors of 800 sq.ft. each. We assume that the house is well insulated and that air can circulate between each floor through an open stairway and/or floor traps.
Why is the efficiency as per the EPA’s test data smaller than the publicized optimum efficiency?
EPA refers to the CSAB415.1-10 standard for the calculation of the appliance’s efficiency. The efficiency reported as per EPA’s directives consists of an average between four different burn rates, ranging from the lowest burn rate (air intake completely closed) to the highest burn rate (air intake completely open). The optimum efficiency that we publicize is the efficiency obtained according to the same test data, but for the low burn rate only. This efficiency is more realistic for a majority of users whose heating needs require that the unit be used to maximize burn times.
Does my heater qualify under the LEED program?
The Leadership in Energy and Environmental Design
(LEED) Green Building Rating System™ encourages and accelerates global adoption
of sustainable green building and development practices through the creation
and implementation of universally understood and accepted tools and performance
criteria. LEED is a third-party certification program and an internationally
accepted benchmark for the design, construction and operation of high
performance green buildings. It provides building owners and operators the
tools they need to have an immediate and measurable impact on their buildings’
performance.
The Canadian Green Building Council (CGBC) certifies LEED projects. The Certification is based on the total point score achieved, following an independent review and an audit of selected Credits. With four possible levels of certification (certified, silver, gold and platinum), LEED® is flexible enough to accommodate a wide range of green building strategies that best fit the constraints and goals of particular projects. The Canadian rating systems are an adaptation of the US Green Building Council's (USGBC) LEED Green Building Rating System, tailored specifically for Canadian climates, construction practices and regulations. The rating systems are adapted to the Canadian market through an inclusive process that engages stakeholders and experts representing the various sectors of the Canadian industry.
Wood or pellet stoves, fireplaces, and inserts can qualify under LEED and obtain up to one point provided that they meet the following criteria.
Why doesn't my heater produce enough heat?
Possible causes and solutions:
1- The moisture content of your wood is too high.
Solution: Make sure you use good, seasoned wood. The wood you burn plays an important role in the overall performance of your heater. Your wood should have been properly dried for about one year. Furthermore, it is better to use hardwood, such as oak, maple, beech, or ash. For the same volume, hardwood will produce more heat. Storage is also very important. Wood that has been cut for one, two or even more years, will not necessarily be dry if it has been stored in poor conditions. Under extreme conditions, it may have rotted instead of drying. Smaller pieces of wood will dry faster. The wood should be stored in a place where the grass is not too long, and where the wind will be able to circulate between the logs. A 12-inch gap should be kept between the cords. The wood should be placed in the sunniest area and should be protected from the rain and snow on top, but not on the sides. Use a moisture reader to measure the moisture content of your wood. Ideally, it should be below 25%.
2- The air control mechanism is not open enough.
Solution: Adjust the air control mechanism in order to keep the flue temperature within the comfort zone (between 250 °F and 475 °F) on your chimney thermometer. The air control mechanism must always be closed gradually. You need to obtain a good bed of red embers and the logs must be completely lit up before you close the air control completely. This can easily take up to one hour.
3- The logs that you are using are too big.
Solution: Use smaller pieces of wood and place them to allow proper air circulation between the logs. The same weight of wood cut in many small pieces will produce more heat than fewer, larger logs. Only add big logs when you have a good bed of red embers. Logs with a diameter exceeding 6 inches should always be split. Avoid stacking logs to the top of the firebox.
4- The chimney draft is too weak.
Solution #1: In many cases, a weak draft is simply due to insufficient heat in the exhaust system. Build a small, intense fire, and leave the door ajar (never leave the heater unattended). Before inserting larger logs, use dry kindling to obtain a good bed of red embers. Gradually increase the size of the logs. Close the unit’s door when you reach a flue temperature of approximately 475 °F on the chimney thermometer. Leave the air intake fully open for approximately 15 minutes. Then, gradually close the air intake control. Note that there is no danger in letting the temperature inside the flue reach approximately 700 °F during the start-up. This is even favorable in order to properly start your heater. You must, however, avoid maintaining excessive temperatures (above the comfort zone on your thermometer) during a long period of time. Your chimney thermometer should be positioned on the exhaust pipe, approximately 18 inches above the unit.
Solution #2: Your heater may not have all the oxygen it needs to allow for a sufficient draft. You first need to ensure that the room where the heater is located is sufficiently large and well ventilated. Open the nearest window by approximately 2 inches. If you notice a significant improvement, it is a sign that the unit needs more oxygen. The room may be too insulated or too small. Without an additional source of oxygen, the draft will remain weak and cause the glass stay dirty.
Solution #3: The chimney may be too short. In order to obtain a sufficient draft, your chimney must have a minimum height. Twelve feet (from the heater to the chimney cap outside the house) is a minimum. A height of 15 feet or higher is ideal.
Solution #4: Your exhaust system may be too restrictive or may lack a sufficient rise. Ideally, your exhaust system should not have more than one 90° elbow. Furthermore, all horizontal sections should be as short as possible and have a minimum slope of ¼" per foot.
Solution #5: Your exhaust system may be oversized. When your chimney is oversized, the volume of air that needs to be warmed-up is larger. It is therefore difficult to reach temperatures that will allow for a sufficient draft. Most advanced combustion systems (those certified to EPA/CSAB415.1-10) have a 6" flue outlet (152 mm). If your exhaust system does not have a 6" diameter, a solution is to insert a stainless liner with a 6" diameter inside the exhaust system.
If you have verified all the points mentioned above and your heater works fine, but still does not produce enough heat, you may be asking for more than what your appliance can realistically give you.
Stoves, fireplaces, and inserts are used for "zone heating”. It is normal that the heat is distributed unevenly inside your home. It will always be colder in the rooms that are distant from the heater. Furthermore, since heat rises, a heater located at the ground-floor level will not heat your basement.
Solution 6: It is possible to increase heat circulation between the floors by installing floor traps. The location of your heater is also important. Try to install it in a central location. If you want to heat both your basement and the ground floor, install your heater in the basement. The heat will rise to the upper floors. Verify that the area you try to heat respects your appliance’s heating capacity. Your appliance’s heating capacity can be found on the printed literature, in the owner’s manual, or in the technical data section on our web site. Keep in mind that your appliance's heating capacity assumes optimum conditions. It may be too low in situations where a house is poorly insulated, or highly exposed to wind. If you already have an appliance with a high heating capacity that works normally but does not heat enough, you probably need a central heating system, such as a warm air wood furnace.
Why does the fire go out when I close the loading door?
Possible causes and solutions:
1- The moisture content of your wood is too high.
Solution: Make sure you use good, seasoned cord wood. The wood you burn plays an important role in the overall performance of your heater. Your wood should have been properly dried for approximately one year. Storage is also key. Wood that has been cut for one, two or even more years will not necessarily be dry if it has been stored in poor conditions. Under extreme conditions, it may have rotten instead of drying. Smaller pieces of wood will dry faster. The wood should be stored in a place where the grass is not too long, and where the wind will be able to circulate between the logs. A 12-inch gap should be kept between the cords. The wood should be placed in the sunniest area and should be protected from the rain and snow on top, but not on the sides. Use a moisture reader to measure the moisture content of your wood. Ideally, it should be below 25%.
2- The air control mechanism is not open enough.
Solution: Adjust the air control mechanism in order to keep the flue temperature within the comfort zone (between 250 °F and 475 °F) on your chimney thermometer. The air control mechanism must always be closed gradually. You need to obtain a good bed of red embers and the logs must be completely lit up before you close the air control completely. This can easily take up to one hour.
3- The logs that you are using are too big.
Solution: Use smaller pieces of wood and place them to allow proper air circulation between the logs. The same weight of wood cut in many small pieces will produce more heat than fewer, larger logs. Only add big logs when you have a good bed of red embers. Logs with a diameter exceeding 6 inches should always be split. Avoid stacking logs to the top of the firebox.
4- The chimney draft is too weak.
Solution #1: In many cases, a weak draft is simply due to insufficient heat in the exhaust system. Build a small, intense fire, and leave the door ajar (never leave the heater unattended). Before inserting larger logs, use dry kindling to obtain a good bed of red embers. Gradually increase the size of the logs. Close the unit’s door when you reach a flue temperature of approximately 475 °F on the chimney thermometer. Leave the air intake fully open for approximately 15 minutes. Then, gradually close the air intake control. Note that there is no danger in letting the temperature inside the flue reach approximately 700 °F during the start-up. This is even favorable in order to properly start your heater. You must, however, avoid maintaining excessive temperatures (above the comfort zone on your thermometer) during a long period of time. Your chimney thermometer should be positioned on the exhaust pipe, approximately 18 inches above the unit.
Solution #2: Your heater may not have all the oxygen it needs to allow for a sufficient draft. You first need to ensure that the room where the heater is located is sufficiently large and well ventilated. Open the nearest window by approximately 2 inches. If you notice a significant improvement, it is a sign that the unit needs more oxygen. The room may be too insulated or too small. Without an additional source of oxygen, the draft will remain weak and cause the glass stay dirty.
Solution #3: The chimney may be too short. In order to obtain a sufficient draft, your chimney must have a minimum height. Twelve feet (from the heater to the chimney cap outside the house) is a minimum. A height of 15 feet or higher is ideal.
Solution #4: Your exhaust system may be too tortuous or may lack a sufficiently steep slope. Ideally, your exhaust system should not have more than one 90° elbow. Furthermore, all horizontal sections should be as short as possible and have a minimum slope of 1/4" per foot.
Solution #5: Your exhaust system may be oversized. When your chimney is oversized, the volume of air that needs to be warmed-up is larger. It is therefore difficult to reach temperatures that will allow for a sufficient draft. Most advanced combustion systems (those certified to EPA/CSAB415.1-10) have a 6" flue outlet (152 mm). If your exhaust system does not have a 6" diameter, a solution is to insert a stainless liner with a 6" diameter inside the exhaust system.
Why is the BTU according to EPA test data smaller than the one advertised?
You will notice a difference between the BTU output as per the EPA’s test data and what is advertised on our web site and/or product literature. The maximum BTU output we advertise is what will be obtained with a full load of seasoned cordwood inserted inside the firebox. The EPA output, on the other hand, is what has been obtained during emissions testing. The EPA test procedure requires that a special type of wood is used and positioned inside the firebox in a manner that does not represent the way the firebox volume would normally be utilized using seasoned cordwood. The EPA test load is typically much smaller. Hence, the BTU as per the EPA’s test data is reduced. The BTU output that should be considered by a normal user is the one we advertise for seasoned cordwood.
Will my insert work in the case of a power failure?
What burn time will I get from my wood heater?
The combustion time for an EPA or CSAB415.1-10 certified, non-catalytic wood appliance depends on many factors, the most important being the size of its firebox. Heaters with a 2.0 cubic foot firebox or more will normally have longer burn-times. From 6 to 8 hours is about the burn time you will get. Some companies will advertise longer burn times, but be careful, this calculation is made from the time you light the fire to the time there is absolutely no combustible left into the firebox. No matter what the appliance model is, the maximum BTU output will be obtained over approximately 33% of the total burn cycle. This represents 2 to 3 hours for a medium-size stove. So realistically, you will have to reload the unit every 3 or 4 hours in order to get the maximum heat out of your appliance when you are home. If you don’t reload the heater and let it burn the remaining fuel, your output will slowly decrease until there is no useful heat left to produce (we call this the “tail end” of the combustion cycle). This “tail end” will provide heat for another 4 to 5 hours. So if you are looking for a 6 to 8-hour burn time, make sure you choose an EPA or CSAB415.1-10 certified wood heater with a BTU output (using cordwood) of 60,000 BTU or more. Appliances with that kind of output all have fairly large fireboxes. If you are going to rely mostly on wood for heating and your house has more than 2,000 square feet, do not hesitate to choose one of our larger units (>85,000 BTU). Those appliances will have a burn time of approximately 8 to 10 hours.
What is the advantage of installing a wood insert into a masonry fireplace?
An insert is a specially designed appliance intended for installation into a masonry fireplace. Inserts are used to convert conventional masonry fireplaces into effective heating systems. The insert firebox is surrounded by an outer shell. Room air flows between the insert body and the outer shell where it is heated before being returned to the room by natural convection or transferred mechanically. Most of the heat is delivered to the room instead of being trapped behind the insert in the masonry structure. A decorative faceplate covers the space between the insert and the fireplace opening.
A Guide to Residential Wood Heating
Why does my wood insert blower not move a lot of air?
All of our inserts and blowers are designed to complement each other. It is a matter of achieving the greatest amount of heat transfer from the unit. The key is to design the insert so air can move and extract the greatest amount of heat without cooling the firebox and hindering the efficiency of the unit. If the blower velocity were to be increased, it would give the impression that the unit heats more. However, it would actually blow cooler air and reduce the unit's efficiency. A hot firebox will burn better and cleaner. A slower but hotter air displacement is therefore always preferable. The same principle applies to the heat sensor available on many models. It is better for the heat sensor to activate the blower later, when the unit is very hot, rather than activating it too early and blow cooler air when the unit is still completing its start-up phase.
Can I install a liner with a 5-inch or 5.5-inch diameter?
Reviews
Heather Mestemaker
- 2024-10-04
have yet to use it but it looks nice
Boone Huffaker
- 2024-09-20
Robert Bowen
- 2024-09-11
Our unit was installed today so we haven’t used it yet
Kerry Karinen
- 2024-08-30
Jeremy Olson
- 2024-08-29
Kris Pronsolino
- 2024-08-24
Jennifer Emanuel
- 2024-08-21
Alan Clark
- 2024-06-21
We haven't been able to use the insert yet since it's June and warm here in N.C. We are very happy with the look the insert has added to our home. It's much nicer than the insert that was replaced and also freed up some space on our hearth.
Keith Alexander
- 2024-06-03
Stephen Fischer
- 2024-05-31
Susan Piotrowski
- 2024-05-10
Keith Alexander
- 2024-05-06
Bill Maragni
- 2024-04-17
Loren Fox
- 2024-04-07
Chad Motley
- 2024-03-30
Daniel Morton
- 2024-03-19
Ewa Sokolowski
- 2024-03-18
I love the stove. It's beautiful and watching the fire is super satisfying and relaxing.
Jennifer Antonelli
- 2024-03-08
Max Bomstad
- 2024-03-08
I chose this model because of its large fire viewing area and the fact that it qualifies for US tax credit. Technical people at Osburn Mfg were very helpful as I was investigating what best suited my application. Did not have a typical winter, so was not able to use it as much as expected. But so far, I have been very happy with this Matrix wood insert's heating capability and aesthetics.
Stephanie Newkirk
- 2024-03-05
Chad Motley
- 2024-03-04
Bob Christensen
- 2024-03-03
Zach Olender
- 2024-03-03
Bill Eckelberry
- 2024-03-03
Frankie Steele
- 2024-02-22
Have not fired it up yet; but it looks nice, comforting, warm, romantic; it fits perfectly in its place. I look forward to all of the above.
Geoff Smart
- 2024-02-13
Janet Crook
- 2024-02-12
John Dragseth
- 2024-02-08
Steve Thomas
- 2024-02-07
charles brickman
- 2024-02-07
Marcia Labelle
- 2024-02-04
I have not used it yet but lit looks beautiful and seems to be good quality!
Robert Forrer
- 2024-02-01
Eric Gauer
- 2024-01-19
Joseph Parks
- 2024-01-19
It’s great so far
Roland Ocampo
- 2024-01-17
Logan Russell
- 2024-01-13
David & Vickie Malan
- 2024-01-12
Denise Polacek
- 2024-01-08
The unit itself appears to be well made. The blower is very loud compared to our fireplace blower. If we had known how loud the blower was, would not have made the purchase.
Parker Shipley
- 2024-01-03
Eric Lively
- 2024-01-02
John Mikita
- 2024-01-02
Kevin Mullin
- 2023-12-30
Karl Stinson
- 2023-12-26
Tiffany Hunt
- 2023-12-24
Michael Banyai
- 2023-12-04
Joe Santoro
- 2023-12-01
The Osburn Matrix is a great looking insert and can pump out plenty of heat. Very satisfied.
Brian Bell
- 2023-11-28
Dan Dahlberg
- 2023-11-28
Michael Smith
- 2023-11-27
Jennifer Gomes
- 2023-11-22
Richard Paldino
- 2023-11-21
Rich Ingram
- 2023-11-21
Amruta Rhodes
- 2023-11-20
Gabriel BOURGEOIS
- 2023-11-19
Qualité Supérieur, finition soignée, design moderne et performance époustouflante caractérise bien mon nouveau encastrable osburn. J'ai apprécié faire l'installation de mon matrix et j'ai surtout beaucoup adoré le premier feu dans celui-ci.
Margaret E Hood
- 2023-11-16
Very sleek, great efficiency and warmth, no regrets
Mike & Michele Ressler
- 2023-11-15
Amazing! Our old wood stove never warmed the room, but the new insert warms the whole floor.
Peter Gens
- 2023-11-05
Christopher Meyer
- 2023-11-03
Robert Tekip
- 2023-10-29
Jason Barnett
- 2023-10-20
Rich Seaberg
- 2023-10-19
They did a great job installing
JASON & JUSTA-MARIE HOLLERAN
- 2023-10-19
Was just installed last night ... very nice looking ,,, haven't used it yet
Ron Brooks
- 2023-10-18
Very happy so far after one day.
Zachary Zamora
- 2023-10-16
Alexander Mandel
- 2023-10-14
Ryan Pearce
- 2023-10-14
Elliot Eubanks
- 2023-10-12
Laura & Tom Field (Gellrich)
- 2023-10-11
Edward Persichetti
- 2023-10-06
Seth Dine
- 2023-10-04
Jay Custodio
- 2023-10-02
Craig Mast
- 2023-10-01
We haven’t used it yet but it is beautiful & we can’t wait to try it.
Roy West
- 2023-09-23
Yet to use it. But we have heard nothing but good things about Osburn. We love the look, and the company has been great to work with.
Janet Kauffmann
- 2023-08-16
Richard Coster
- 2023-08-10
Gerald McAnulty
- 2023-08-03
Ryan Nelson
- 2023-07-27
Barry Echtman
- 2023-05-28
Works Wonderfully but now it's too warm. Can't wait for winter.
Mike Bowie
- 2023-04-03
Good quality and value!
Kristin Gibbons
- 2023-03-19
Katie Cole
- 2023-03-10
Patrick Quinn
- 2023-03-06
David Keffer
- 2023-03-05
Mary Lawrence
- 2023-03-02
Steven Arevalo
- 2023-02-22
Mark Dyken
- 2023-02-18
Shawn Serbin
- 2023-02-04
Michael Graman
- 2023-02-03
Nice looking stove. Happy with it so far. Good construction and design. The flow of the flame and the re-heat tubes are a cool feature. I wish the screws for the blower switch to install were better identified. I broke off a screw trying to tighten the blower switch to the heavy metal plate. Luckily the other screw for the switched tightened up enough. There was no real mention of how to route the blower plug so I just made it look nice and neat as possible.
Johnny Tolliver
- 2023-01-26
Barbara Anderson
- 2023-01-25
A fireplace with view was replaced-Deposit pd in June-Delivery in November by sales person West Metro Fire & Stone Delano MN. Installation completed in Dec by The Fireplace Professionals-Jason was great. I do miss the Fireplace and have settled with the wood burner.
Matthew Monteleone
- 2023-01-22
Jenifer Edwards
- 2023-01-13
Nice looking and burns well
Timothy Croft
- 2023-01-11
Only had it for 24 hours , but so far we love it!!!
Joseph Dougherty
- 2023-01-11
Beautiful look with big glass!
Lewis Gaughan
- 2023-01-09
Wendy Machado-Seaman
- 2022-12-31
Its beautiful we plan to fire it up today.
Colton Belliston
- 2022-12-29
Tim D. Johnson
- 2022-12-23
Lee Kaufman
- 2022-12-22
Victor Gjelaj
- 2022-12-21
Prel Gjelaj
- 2022-12-21
Steven Johnson
- 2022-12-16
John Henderson
- 2022-12-13
We transitioned from gas fire place to insert. Great heat & Looks good (my wife was skeptical at first but she loves it) The blower is loud but you get use to it . I would like to see the blower circulate a bit more. Overall 4.5 out of 5
Jim Boehmer
- 2022-12-09
Love the unit, looks good and heats well but the blower seems underpowered
Stephen Smith
- 2022-11-28
Lesley Molloy
- 2022-11-15
Just had it installed yesterday and we love it!
Wendy Kull
- 2022-11-10
Nicholas Schilling
- 2022-11-05
James Longshore
- 2022-11-03
We purchased the unit 1-31-2022. The unit was delivered 10-6-2022 Just got installed. Have not used yet.
Paul Wentworth
- 2022-11-01
Latching mechanism was broken. Waiting on repair
Robert Hileman
- 2022-10-28
Timothy Lee
- 2022-10-23
Jeremiah Shell
- 2022-10-07
The installers were very efficient and knowledgeable about the product. They were very mannerly and friendly.
Samuel Sinnott
- 2022-09-16
Shaun Arnold
- 2022-08-18
Jim Parsons
- 2022-07-22
We have not used it yet - it's too warm in the summer.
Felix Esposito
- 2022-07-18
Don Newhouse
- 2022-07-09
Need larger faceplate to cover hearth opening
Mark Johnson
- 2022-07-06
I like the looks of it. It is currently 90 degrees and July, so it will be. While before e use it. We chose this model due to the federal tax rebate.
Shawn Serbin
- 2022-06-20
DANIEL LEAF
- 2022-06-07
Pierre Toutant
- 2022-05-26
Farrell Watson
- 2022-04-23
Matthew Scholtz
- 2022-04-20
It works well and does what we expected.
Bethany Ford
- 2022-04-16
Jefferson Showen
- 2022-04-07
Anthony Lamerato
- 2022-04-06
John Schroeder
- 2022-03-28
Works great except the fan/blower has shorted.
Amanda Salchow
- 2022-03-27
Will try today!
Cory Bretsch
- 2022-02-17
I love fire!
Adam Shupe
- 2022-02-06
Stephen Fox
- 2022-01-31
Seems to be a very durable quality which I'd expect to last us with a great length of service. So far, we are pleased.
Michael Jordan
- 2022-01-16
Lynette Lavine
- 2022-01-06
The Osborne Wood Insert hearts very well; however the blower is extremely loud and the glass window constantly collects soot making it impossible to view the fire.
Todd Denton
- 2022-01-05
Scott Judge
- 2022-01-01
Robert Bieller
- 2021-12-23
Puts out a lot of great heat! Love the ambiance!
Joshua Fetterolf
- 2021-12-21
We love the sleek, clean lines and ease of use. Looking forward to the many hundreds of cords of warmth!
Paule Cousineau
- 2021-12-19
Un bris de poignée dès le 2 mois d'utilisation. Sinon très bien.
ALEXANDRE FORTIN
- 2021-12-16
Justin Coe
- 2021-12-16
Richard Wheeler
- 2021-12-10
Judy Ellett
- 2021-12-09
very pleased with product. warms home nicely.
Franklin and Onedia Brown
- 2021-12-03
Brandon Taylor
- 2021-11-30
Adam Gronsky
- 2021-11-27
Jamie Mahlberg
- 2021-11-22
Caitlin Adkins
- 2021-11-13
thomas anderson
- 2021-11-04
Shawn Kreutzberg
- 2021-10-21
Brian and September Day
- 2021-10-14
Ivando Arroyo
- 2021-09-29
Desiree Cooper
- 2021-09-10
Chris Guthrey
- 2021-08-25
Michele Marra
- 2021-08-19
Carla Denn
- 2021-08-14
Seems like a great product so far!
David Goupil
- 2021-08-08
Installé par Les cheminées Gamelin (ville de Québec) installation exceptionnelle au delà des attentes. Qualité du produit semble être excellente, très hâte de l’utiliser à la prochaine saison de chauffage.
J.C. Pacheco
- 2021-08-05
Judy Ellett
- 2021-07-06
Jesse Silver
- 2021-06-29
Sergey Kostenko
- 2021-05-25
Nathan Goedde
- 2021-04-04
It's too early to write a review because it was just installed yesterday. The fan is a little loud/rattley, but I don't expect it to be a problem. It looks great.
Joseph Dembik
- 2021-03-14
Laurent Taupenot
- 2021-03-13
Christopher Lupton
- 2021-03-03
Alexis Caudill
- 2021-02-25
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Stephen Smalling
- 2021-02-18
Amy Stringer
- 2021-02-12
Haley Penney
- 2021-02-07
Mary Drake
- 2021-02-03
Installation was completed a week ago, just in time for a cold snap in my area. It has performed well thus far and I am really pleased.
Nicholas Saitz
- 2021-01-12
Very attractive sleek unit. I think this is a great unit for a first timer. Easy to use, the auto switch is a lifesaver for if the burn gets cold at night while you're sleeping. Burn very efficiently. I burn roughly 20 hours a day and only need to clean the unit once a week if that. Can barely tell im burning if you're outside the house, very little smoke. With the correct air intake running you can burn a load for a couple of hours, even hot coals give off good heat for around an hour or so. I can get a fire started quickly poking around in the coals. Would purchase again!
James Crannell
- 2021-01-04
Just installed today, so haven’t had a chance to use myself yet. Installer fired it up with no issues and it put out a ton of heat. Blower will definitely be too loud for some, but it doesn’t bother me. Looks absolutely amazing!
Carole Dion
- 2020-12-05
J'aime beaucoup l'allure de mon nouveau poêle à bois. Il fait très chic. J'ai hâte de l'essayer.
Matthew Catron
- 2020-11-25
Matthew Catron
- 2020-11-25
Benjamin Britton
- 2020-11-16
William Steininger
- 2020-11-05
Nice built insert also easy to install.
David Mollenshott
- 2020-10-18
Curtis Youngblood
- 2020-10-11
Richard Huneke
- 2020-08-13
Jason Wolf
- 2020-07-14
Jason Morales
- 2020-04-26
This Matrix Insert (wood burning stove) has decreased the cost of propane this year already by 1/2 :) Hi-Tech Appliance was professional, patient, informative, reliable, and friendly They made sure I recurved the product that my house needed