Warranty

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Warranty details

  • Wood heating
  • Pellet heating
Description Parts Labour
Combustion chamber (welds only) and cast iron door frame. Lifetime 5 years
Ceramic glass (thermal breakage only**), plating (manufacturing defect**), and convector air-mate. Lifetime N/A
Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), C-Cast baffle**, vermiculite baffle**, secondary air tubes**, removable stainless steel combustion chamber, deflectors, and supports. 7 years N/A
Handle assembly, glass retainers and air control mechanism. 5 years 3 years
Removable carbon steel combustion chamber components. 5 years N/A
Standard and optional blower, heat sensors, switches, rheostat, wiring, and electronics. 2 years 1 year
Paint (peeling**), gaskets, insulation, ceramic fiber blankets, firebricks, and other options. 1 year N/A
All parts replaced under the warranty. 90 days N/A

**Picture required.

Download the complete Osburn wood heating warranty > >

Description Parts Labour
Combustion chamber (welds only**), heat exchanger (welds only**), and cast iron door frame. Lifetime 5 years
Surrounds, heat shields, ash drawer, legs, pedestal, trims (aluminum extrusions), plating (defective manufacture**), and ceramic glass (thermal breakage only**). Lifetime N/A
Glass retainers, handle assembly, cleaning rod, air control mechanism, and auger. 5 years 1 year
Removable stainless steel components, burn pot, deflectors, supports, and baffle. 5 years N/A
Blowers, auger motor, PC board, igniter, heat sensors, rheostat, wiring, and other controls. 2 years 1 year
Paint (peeling**), gaskets, insulation, masonry-like panels**, ceramic logs**, and other options. 1 year N/A
All parts replaced under the warranty. 90 days N/A

**Picture required.

Download the complete Osburn pellet heating warranty > >